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Contact Us

Your satisfaction is our main goal. If you have questions or concerns or are unsatisfied with the service you are receiving, please follow these steps:
Contact your Sales Representative or Service Advisor at your authorized Ford or Lincoln Dealer.

If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager at your authorized Ford or Lincoln Dealer.

If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center:


Ford Motor Company
Export Operations & Global Growth Initiatives

Attention: Customer Relations
P.O Box 11957, Caparra Heights Station
San Juan, PR 00922-1937
Telephone: (800) 841-FORD (3673)
Fax: (313) 390-0804
E-mail:  prcac@ford.com

    The specification data is a guide as to the models, specifications and features available in your market and was correct at the time of publication. Ford reserves the right to change specifications and colors of vehicles at any time. Your dealer is the best source for up-to-date information. Ford Motor Company reserves the right to change product specifications at any time without incurring obligations.

    *Prices apply to Puerto Rico and can vary without previous notification. The price published is the Manufacturer’s Suggested Retail Price (MSRP) and does not include optional equipment, title or registration fees. Visit your nearest authorized Ford dealership for actual prices and offers.